Shipping & Returns
Categories
FAQs
What is specialty coffee?
Specialty coffee is high grade coffee that "cups" or rates at 80 or above on a 1 to100 scale. The Specialty Coffee Association is a trade organization dedicated to improving the whole value chain of coffee production. You can learn more about specialty coffee on their website.
When will my order arrive?
We roast weekly, as such you can expect your coffee to arrive within 3-5 business days.
What if I don't like the coffee I receive?
If you have trouble brewing or enjoying our coffee, please contact us via email within 7 days of receiving your oder and we'll help in any way we can with tips on grinding or brewing.
If you are still unsatisfied, we will happily give you a refund. Please make sure you reach out within 7 days of receipt.
I have another question.
Great! Send us an email at info@outtherecoffeeco.com
SHIPPING POLICY
Delivery
We value transparent pricing and delivering the highest quality coffee.
As such, we roast coffee to order on Tuesday & Thursday. You can expect your coffee to arrive within 3 - 5 business days after roasting.
We ship with UPS and USPS first-class and priority mail.
You will receive an email notification once your order ships.
RETURNs & EXCHANGES
Better Taste. Guaranteed.
We love our coffee and we know you will too.
If this isn't your experience, we will refund you 100%.
No questions asked.
Contact Us
You can email us directly at info@OutThereCoffeeCo.com
Please include your order number so we can address any issues with speed.